We’ve assembled answers to our most frequently asked questions. If you do not find the information that you are looking for please contact us
Stationary compactors are typically used for dry waste and keep the compactor unit on site while the container is hauled away. Self-contained compactors are sealed units designed for wet or food waste and are hauled as a single unit for emptying.
Facilities producing large volumes of waste, especially daily, often benefit from a compactor. A site evaluation helps determine whether the reduction in hauling frequency will offset equipment costs.
Most businesses choose to rent to avoid upfront equipment costs and to ensure maintenance and service are included. Renting also allows flexibility if waste volume changes.
Acceptable materials depend on the system type but generally include packaging waste, cardboard, plastics, and food waste where appropriate. Hazardous materials, electronics, and certain regulated items are typically prohibited.
Maintenance responsibilities depend on the service agreement. Rental programs commonly include service support to keep the equipment operating safely.
Service can be scheduled at set intervals or coordinated when the container reaches capacity. Our team helps determine the best approach based on your operation.
Yes. Self-contained compactors are specifically designed to handle wet or organic waste while helping control odors and leakage.
Grocery stores, restaurants, apartment communities, warehouses, hospitals, retail centers, and manufacturing facilities often see the greatest benefit from compactor systems.
Most businesses choose once, twice, or three times per week service. The schedule is set during setup and can be adjusted later if your waste volume changes.
Service terms vary depending on container size and pickup schedule. We work with each customer to set up practical service agreements that match operational needs
If your dumpster fills sooner than expected, contact us and we can discuss schedule adjustments, an additional pickup, or a larger container size to better match your usage.
Our team works with you to select a placement that allows safe truck access while keeping the container convenient for staff or tenants.
Yes. Pickup schedules and container sizes can be modified if your business grows, changes operations, or experiences seasonal fluctuations.
Smaller offices or low-volume businesses often use 2-yard containers, while large retail stores, warehouses, or apartment communities may require 8-yard dumpsters due to higher waste output.
Front load dumpsters include lids, and locking options may be available upon request depending on the location and container model.
We serve businesses across Union County, Lancaster County, and parts of Anson County, including Monroe, Indian Trail, Waxhaw, Weddington, Stallings, Matthews, and nearby areas. If your business is in the Charlotte region, contact us to confirm service availability.
The right container depends on your waste volume, available space, and pickup frequency. Our team can recommend sizes based on your industry, number of employees or tenants, and how often waste is generated.
Service terms vary based on the type of equipment and pickup schedule needed. We work with businesses to create service agreements that match operational needs while keeping terms practical and straightforward.
Delivery timing depends on container availability and location, but we aim to schedule service as quickly as possible once details are confirmed. Many businesses can begin service within a short timeframe.
Hazardous materials, liquids, certain electronics, and regulated waste cannot be placed in standard commercial containers. We will review any restrictions with you during setup so there are no surprises.
Yes. Businesses with multiple locations can coordinate service under a single account, making billing and scheduling simpler while keeping each property properly serviced.
Contact Trash Control today to discuss your commercial waste needs, request a quote, or schedule service for your business. Call (704) 400-9053 to speak with our team.
Recycling is collected every other week on a consistent schedule assigned to your neighborhood.
Yes. Recycling service can usually be added to an existing account. Contact us to confirm availability at your address.
No. Glass bottles and jars are not accepted in curbside recycling carts for this program.
No sorting is required. Accepted recyclables can be placed together in the cart.
If contamination is present, the cart may not be collected or items may be handled as regular waste. Keeping recyclables clean and within accepted guidelines helps ensure proper collection.
No. Plastic bags are not accepted curbside and should be taken to a store drop-off location.
No. Recycling is handled by a dedicated truck and team separate from garbage collection.
Collected materials are transported for sorting and processing through regional recycling facilities that handle residential curbside programs.
Call (704) 389-0740 or request a quote today to add curbside recycling service to your home.
The right size depends on the type and volume of debris. Small remodels may only need a 10-yard container, while roofing or major construction projects often require 20–40 yards. Our team can recommend the best option based on your project details.
Rental periods are flexible and can be adjusted based on your project timeline. We work with you to schedule pickup when the container is full or when the job is complete.
Permits are usually only required if the dumpster is placed on a public street or right-of-way. Requirements vary by municipality, so it is best to confirm with your local office.
Heavy materials such as concrete or dirt may require separate containers or pricing due to weight limits. Ask our team when requesting your quote.
Delivery timing depends on availability and location, but we aim to provide prompt service so your project is not delayed.
Yes. If your project produces more debris than expected, we can remove the full container and deliver another so work can continue without interruption.
No. Residential service is quarter-to-quarter, so you can start or stop service without a long-term commitment.
Standard service includes a 95-gallon cart. Additional carts may be available if you need more capacity.
Pickup days are assigned by route and neighborhood. Once your service is set up, we’ll confirm your collection day.
Contact us to discuss overflow options such as additional collection or extra cart service for that pickup.
If you believe your pickup was missed, contact us and we’ll review the route and help resolve the issue as quickly as possible.
Hazardous materials, medical waste, electronics, tires, and construction debris are not accepted in standard household trash carts.
Call or request a quote online. We’ll confirm your address, schedule delivery of your cart, and place you on the next available route.
No. We do not add fuel or environmental surcharges to residential bills.
Call (704) 389-0740 or request a quote today to start weekly curbside garbage pickup with Trash Control Residential.
Please set your garbage cart out for collection by 5am on your assigned garbage collection day. The lid should be closed and the cart should not be overfilled. Place the cart close enough to the road for our team to easily access it.
We offer flexible waste collection solutions to meet your needs. In addition to emptying your designated container, we also offer the following services:
To arrange either of these services, please contact our office. We require a call during business hours at least 24 hours prior to schedule extra cart and/or miscellaneous item pick ups. We appreciate your trust in our waste collection solutions.
The following items are expressly prohibited:
Please dispose of these items properly to protect the environment and human health.
Bulky items can be a pain to get rid of, but they don’t have to be. With our junk removal service, we can take care of all your bulky items, from old appliances to furniture and everything in between.
Simply send us a text with a photo of your items and we’ll give you a free quote. If you accept the quote, we’ll schedule a time to come and collect your items.
Our junk removal service is fast, easy, and affordable. We’re also licensed and insured, so you can be sure your items will be disposed of properly.
Here’s how our junk removal service works:
It’s that easy!
So if you have any bulky items that you need to get rid of, don’t hesitate to contact us today. We’ll take care of everything for you, so you can relax and enjoy your new clutter-free space.
Why choose our junk removal service for bulky items?
Contact us today for a free quote!
Only place these items in your recycling cart.
Flattened or broken-down cardboard
Paper, magazines, and newspaper
Plastic bottles, jugs, and containers (#1-#7)
Aluminum and metal cans
**Please keep your recyclables loose in the cart. Do not put them into bags or boxes.
Do NOT place these items in your recycling cart.
Recyclables should be empty, clean, and dry before placing them in your recycling cart.
Keep all items free of food and liquid.
Leave items loose. Do not stack or sort items into bags, boxes, or containers.
If you miss your scheduled pickup, please call our office to let us know. We may be able to come back if we are nearby, or reschedule for a later day. However, in most cases, we will collect your extra garbage on your next scheduled trash pickup.
Our holiday schedule varies depending on the day of the week. We will notify affected customers by email the week before, and post notices on our website and Facebook page.
If your cart is lost or stolen, please report it to the sheriff’s department. There is a $75 replacement fee.
When there is inclement weather, we will do our best to provide garbage collection service.
If we are able to, we will start our routes later than normal. Please leave your garbage and recycling at the curb.
If we cannot safely operate our fleet, service may be delayed or cancelled until your next scheduled pickup.
We will send emailed notifications to all affected customers with further instructions.
For the most up-to-date information, please visit our website or Facebook page.
Your convenience is our priority
Your convenience is our priority
Trash Control Residential
PO Box 218
Waxhaw, NC 28173
